My experience working with Medicoverage was great! Your Agent Chris was helpful, kind, and followed through with everything he said he would. I already emailed him thanking him but would love to share my gratitude with you as well. He really was a great representative of your company and in the event I need to call again, I hope to have such a nice and seamless health insurance experience again.
Santa Monica, CA
Your agent Eric G. Scheinbaum was extremely helpful. He answered my questions very thoroughly and also emailed me the information I requested in a timely matter. I was very impressed with his customer service. I really appreciate his help!
Your agent Kelly is awesome. She was very helpful. She made the whole health insurance process very easy for me, I thank her from bottom of my heart.
Diamond Springs, CA
To Whom It May Concern,
I’ve been working with your Medicoverage Agent Eric since November of 2009. My experience with him has always been amazing. He truly cares about his clients, and it shows. Eric takes his time to clearly explain aspects of my account to me that I have questions about, and works diligently to help me find the right plan that works for me. My experience with Eric has been so great that I’ve recommended numerous friends to him who are now clients! Eric is the employee every company wishes they could have - courteous, informed, and professional. There is no one else I would rather go to for my health insurance needs.
Santa Monica, CA
Your health insurance agent Kelly was polite, professional and courteous. She handled the issue I called about and went above and beyond to handle the issue.
Your Medicoverage Agent was very helpful and professional. He was fast and thorough and went above and beyond to make sure my needs were met. Thanks!
Cardiff By The Sea, CA
Your Agent Kelly was excellent, friendly and helpful.
Chris is an exceptional agent. He clearly answered all my questions regarding my health insurance plan so that I could complete a health insurance waiver for my law school. A week later, when I called him back to let him know that my current plan did not meet the school’s requirements, he helped me by finding another plan that would satisfy the school’s requirements. Moreover, he helped expedite the application process so that I could meet my school’s health insurance waiver deadline. Chris followed up with phone calls and sent emails when he said he would, so that I was fully aware of the status of my application. On top of being incredibly helpful, Chris was incredibly friendly and professional. I thoroughly enjoyed working with Chris!
San Francisco, CA
I have to say that working with Medicoverage has been a very positive experience. My son, Joshua had been assigned a high monthly premium by BC/BS. After speaking with [Agent] Eric about this unfair premium he advocated on behalf of Joshua. Eric didn’t just let it drop but pursued different avenues with BC/BS until he was able to get the problem resolved. Joshua now has a preferred premium which was what we expected originally.
I appreciate Eric’s persistence and am confident that he is someone we can rely on in the future.
This was bar-none the best customer service I have ever received (for anything!). I’m not sure what else I can say.
Your Medicoverage agent was wonderfully attentive, friendly, and ultimately helpful. I felt very “cared for”—the point of having health insurance, no?—and I think he did a wonderful job handling my case. Thank you for providing excellent customer service. It does not go unappreciated.
Your Medicoverage Agent Eric is great!! he always returns calls promptly and answers any question as it is presented. My son is young living in California. Eric has always provided me with comfort in knowing the plan was correct for his needs.
I think Medicoverage have been a relief to work with. In fact, they are the people I look forward to speaking with first for all my healthcare and health insurance needs since they will actually give me answers quickly, care about getting accurate and useful info to me and answering all my questions and addressing my concerns. The plus is that they are quite frank about the interests of the insurance company, which helps me to navigate my plans better, and are looking out for the path to treatment that will cost me least. Despite knowing they must be busy, they never rush me off the line until my questions are answered in entirety and there is always someone available, and they give prompt responses.
This in contrast with the long waits, unhelpful answers, endless followups to promises never kept, blow-offs and general jerkness of dealing with the insurance company directly themselves (over the years and with the current one too).. I’m so glad for them and have recommended them to others (their service is free too - and hey- their customer care even cares to know what we think!)
I have had Chris as a Medicoverage agent before this past time and think he is wonderful. He always has a great attitude and is extremely helpful.
Hi, just to let you know [your Medicoverage agent] Chris was great. He called me back just like he said he would and he was very nice and helpful.
Though I had a very difficult time transitioning my Tonik plan from CT to NH, your Medicoverage agents were fantastic.They always made me feel like my problem was the most important thing they were working on and that they would help me right away.
They were often able to leave messages or call asking questions and give me information quickly. They always got back to me quickly when I emailed or called and would leave me messages with updates on their progress. They were very thoughtful and explained things well. Most importantly they were always nice to me and they apologized endlessly for all the trouble I had to deal with. If they had not been so helpful and thoughtful it would have been a very frustrating and difficult situation. Though the process switching my service was long and bumpy, your team was great. I really appreciate how much they helped me.
To whom it may concern
I have recently applied to Medicoverage for tonik health care. I have been dealing with your agent who has been nothing but professional and helpful. I have been very satisfied with his help.
As a recent college grad and an employee at a start-up company, I needed help finding a reliable insurance plan at an affordable rate. Medicoverage helped by providing me with all the information I needed to make a sound decision. Your consultant walked me through every step of the way. I am very pleased with my Anthem Blue Cross health plan. The online application was painless.
Santa Monica, California
[Your Medicoverage Agent] Chris was awesome—give him a raise. It is such a stressful procedure to apply for insurance, and he has been more than helpful. He’s been a lifesaver! He helped me navigate the policy comparisons as well as a very difficult Aetna application website. He’s been terrific.