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HMO Report Card
The chart below was
made available by the
California Office of the Patient Advocate You can use it to
compare the quality of HMOs. California HMOs are rated in five
areas—together these areas tell how HMOs can make a difference
in your health. Visit the state website
for more detailed information.
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Care
for Staying Healthy
|
Care
for Getting Better |
Care
for Living With Illness |
Doctor
Communication and Services |
Plan
Service |
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Aetna
US Healthcare
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Blue
Cross
|
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Blue
Shield of California
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CIGNA
HealthCare of California
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Health
Net
|
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Kaiser
Permanente - North
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Kaiser
Permanente - South
|
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PacifiCare
of California |
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Universal
Care |
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Excellent
Generally, this grade means that more than 80% of the health plan
members had a positive experience or got the right care.
Good
Generally, this grade means that three of every four of the health
plan's members had a positive experience or got the right care.
Fair
Generally, this grade means that about two-thirds of the health
plan's members had a positive experience or got the right care.
Poor
Generally, this grade means that fewer than 60% of the health
plan's members had a positive experience or got the right care.
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